Return Policy

RETURNS

We have a 30-day return policy and will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@shopavitas.com  and send your item to:

Avitas
560 21st SE Suite 140
Salem, OR 97301

SHIPPING

Our products are shipped within 3-4 Business Days using the following carriers: USPS, UPS, or FEDEX. To return your product, you should mail your product to:

Avitas
560 21st SE Suite 140
Salem, OR 97301

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.